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AI Employee for Calls and WhatsApp

An AI employee that answers your customers

It answers calls and WhatsApp messages in your customers' own language, follows your rules, and hands over to your team the moment a person is needed.

Speaks like your best agent

Natural, short answers in the caller's language, with a pause to think that sounds like a person checking, not a machine.

  • Telugu, Hindi, Tamil, Kannada and English, switching when the caller does
  • Greets with your company name and the agent name you choose
  • Taught by your team in plain words: products, policies, branch hours, common answers

Careful with account details

It checks who is calling before it shares anything personal, the way your policy says.

  • The checks you choose, such as date of birth and part of an account number
  • Looks up only what you connect it to
  • Personal values masked in what your team reads later

Every conversation becomes work

Nothing is lost between a chat, a call and a ticket.

  • A ticket with a summary, the full conversation and, for calls, the recording
  • Lands in the operations desk with its service level running
  • Your team is alerted when someone asks for a person

WhatsApp, team by team

Each support team connects its own business number and works its own inbox.

  • Answers first from what you already know
  • Take over a chat, reply, raise a ticket or close it from one screen
  • Chats are stored encrypted

Try it on your own projects

Start on the free plan and move up when your team grows.

Create your free account

Keep reading

Simple plans that grow with your teams

Free, Pro, Business and Enterprise plans for Project Tracker. Per-person pricing with yearly and team discounts. Compare DocTracker, the operations desk, the AI employee, AI credits, audit log and single sign-on.